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INTRODUCTION
One of the most pressing challenges facing the Hospitality, Leisure, Travel and
Tourism industry is to recruit and retain good quality staff. Excellence
Through People has been developed to help you meet this challenge.
Excellence Through People is based on extensive research to identify best
recruitment, employment and training practice in the Hospitality, Leisure,
Travel and Tourism industry. It recognises those actions taken by winning
organisations in our industry to ensure they can attract and retain the best
employees.
Hospitality, Leisure, Travel and Tourism employers who have already used
Excellence Through People to crack the vicious circle of high labour turnover
have experienced the following benefits:
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A real improvement in customer care
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A stable workforce
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Improved morale and motivation
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Lower costs
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An increase in bottom line profit
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A better reputation
 Play the video to find out from Best Practice Employers in Hospitality, Leisure, Travel and Tourism how Excellence Through People can benefit your business. Quicktime | Real
Excellence Through People gives you, as an employer:
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The opportunity to measure your employment practices against the best in the
industry.
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Access to advice and guidance on continuous improvement:
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Independent assessment, providing the opportunity to become recognised as one
of this industry's best employers. You will receive:
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a certificate to display on your premises
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a 'kitemark' logo for you to use on all your publicity and recruitment
advertising
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employment law updates
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an annual benchmarking report
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annual support from your assessor
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a free listing in "Your First Choice", our directory of best practice employers
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automatic entry into our annual "Excellence Through People" Awards
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Best Practice Newsletters
If you are interested in becoming an Excellence Through People employer you
have several options:
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Simply sign up to the 10 point Code of
"Good Recruitment Practice". This will help job seekers recognise you
as a courteous employer of choice.
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Complete a taster self-assessment checklist to see how you
measure against the Excellence Through People Code.
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Request our
Guide to Accreditation to find out more about how to be assessed,
become certificate and receive a FREE benchmarking report which measures your
employment practices against the best in the industry.
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If you need to improve your employment practices there are materials available
to help you. Click here to
find out more.
If you feel that you are ready to be assessed against the Excellence Through
People Code
please click here
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